WHAT'S NEW
DC Water Cares: Support Available for Customers Impacted by Federal Government Shutdown
In response to the ongoing federal government shutdown, DC Water is reaffirming its commitment to supporting customers facing financial hardship. The utility recognizes the stress and uncertainty this situation places on federal employees, contractors, and others whose paychecks may be delayed through no fault of their own.
Through its DC Water Cares suite of customer assistance programs, DC Water offers a range of options to help reduce monthly water and sewer costs for residential customers. These programs include:
Customer Assistance Program (CAP) tiers — CAP+, CAP1, CAP2, and CAP3 — which ... Read More
WHAT'S NEW
DC Water Board of Directors Extends Contract for CEO and General Manager David L. Gadis, Ensuring Continued Leadership and Progress
The Board of Directors of the District of Columbia Water and Sewer Authority (DC Water) has approved a two-year contract extension for Chief Executive Officer and General Manager David L. Gadis, ensuring stability in leadership as the Authority continues to deliver on major infrastructure upgrades, equity, sustainability initiatives, and customer-focused improvements critical to the District’s future. The extension, approved during a Special Meeting of the Board on October 29, 2025, extends Mr. Gadis’ tenure through September 30, 2028.
Since being appointed in 2018, Mr. Gadis has led DC Water ...
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WHAT'S NEW
Media Advisory: DC Water to Hold Ceremonial Blessing for Tunnel Boring Machine "Mary," Signaling Start of Digging for Potomac River Tunnel Project
DC Water CEO and General Manager David L. Gadis will be joined by DC Mayor Muriel Bowser, DC Water Board Chair Dr. Unique N. Morris-Hughes, and other District leaders, for the ceremonial blessing of "Mary," the massive tunnel boring machine (TBM) that will soon begin her underground journey to build part of the Potomac River Tunnel. The event, November 3, marks a major milestone on the project which will dramatically reduce combined sewer overflows and improve water quality in the District.
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The scariest thing we could think of? A leak. 🎃💧Luckily, our free Residential Leak Assessment & Repair Program can help keep those chills away: https://www.dcwater.com/customer-center/financial-assistance/residential-leak-assessment-repair
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We know this shutdown is creating real stress for families across our region. If you’re struggling to stay current on your bill, our DC Water Cares Programs and flexible payment plans may help. Details in the comments.
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